2-10 Home Buyers Warranty
At Sunwood Homes, we are committed to building quality homes that stand the test of time. To give you additional peace of mind, we provide comprehensive warranty coverage through 2-10 Home Buyers Warranty (HBW).
1 Year Coverage
Workmanship & Materials
Comprehensive coverage for construction defects and material failures during your first year
2 Years Coverage
Major Systems
Protection for electrical, plumbing, heating, and cooling systems
10 Years Coverage
Structural Warranty
Protects against structural defects in designated load-bearing elements
For full details, please refer to the warranty booklet that outlines coverage specifics, homeowner responsibilities, and claims procedures.
How to Submit a Warranty Request
We've made the warranty process simple and straightforward. Follow these steps to get the service you need.
Document the Issue
Take photos and note details about the warranty concern
Submit Request
Use our online form or email us with your information and photos
Review & Schedule
We'll review your request and schedule an inspection if needed
Resolution
We'll complete the necessary repairs according to warranty terms
Online Request
Use our convenient online form below to submit your warranty request with photos and detailed information.
Email Request
Prefer email? Send your warranty request directly to our service team with photos and details.
Email warranty@mysunwoodhomes.com with your information and documentation
Submit Warranty Request
Please provide detailed information about your warranty concern so we can assist you promptly.
Warranty Request Form
Our warranty form integration is being set up. In the meantime, please contact us directly at warranty@mysunwoodhomes.com or call us to submit your warranty request.
Important Information
For emergency issues that could cause property damage (such as major leaks or electrical problems), please contact us immediately by phone. Non-emergency warranty items will be addressed during normal business hours.